Terms of Use

NOTE:

Information on our products is provided by telephone at +30 210 9610400 or by e-mail at fos@fmfos.com. By visiting our site www.fmfos.com or by using any material from our website you accept the following terms. At this point, it should be noted that our site may not be used unless the terms are accepted. This site www.fmfos.com and the services provided through it are addressed exclusively to adults. It is forbidden for minors to use or visit it as well as to enter into transactions. The company F+M FOS is not responsible for potential visit of the site and its use by minors as it can not inspect the identity of the incoming users / visitors.

 

1. Copyright – Trademarks

The content of this website is the Intellectual Property of www.fmfos.com in its entirety, subject to any rights not expressly granted here. The F+M FOS logo is the property of Fragiskos Bitros & Mania Soumoulidou G.P.. Your access to this website should not be construed as granting any license or right to use any of the symbols, logos, images appearing without our prior written consent. By gaining access to this Site you agree that you accept the all the terms of Copyright and the Terms of Use of its trademarks.

 

2. Personal Data

Our Company F+M FOS by applying the data protection principles provided by International and European Law governing e-commerce issues (Directive 2000/31/EC, PD 131/2003) as well as by the Law on Consumer Protection (Law 2251/1994) regulating issues related to distance sales and the relevant provisions of the Greek Law  on the Protection of Individuals and the Protection of Personal Data (Law 2472/1997), expressly states that it will not proceed to any unlawful use of users/visitors' personal data and in no way disclose, publish, sell, rent or exchange their personal information and any information is submitted to any third party. The personal information of the users/visitors is permanently deleted at their request and is not granted in any way to anyone. By submitting material to our website, you agree that the material does not contain any information that is untrue, illegal or in any way unsuitable for use and publication. Any questions submitted by users/visitors to F+M FOS through this website are considered as non-confidential information and are not a property of that user/visitor. F+M FOS can also collect limited and necessary information for its commercial activities in general. When visiting and using this site and of services offered by F+M FOS, it is most likely for users/visitors to provide information relating to them (eg. name, profession, telephone number, e-mail address, date of birth, etc.). All the Personal data provided by users/visitors are solely destined for ensuring the operation of the respective service and may not be used by third parties without complying with the applicable laws.

 

3. Limitation of liability of F + M FOS

Users/visitors who do not trust F+M FOS are advised not to visit or make use of this site or the services offered through it. Users/visitors are also required to use software to protect against viruses, Trojan horses, time bombs, or other malicious programs. This online store www.fmfos.com provides the content, products and services that are available through this website with accurate and absolute representation of reality, and does not guarantee that the content of this website and the quality of the provided services will respond to the needs, requirements and expectations of its users/visitors. Any direct, indirect or consequential damages resulting from access to, or use of, this site do not create liability for F+M FOS, its officers, employees or associates. Under no circumstances shall F+M FOS be liable for any legal (civil and / or criminal claims), nor for any damages (whether positive, special or incidental, which are indicative and not restrictive, loss of profits, data, etc.) that arises for users/visitors of this site, or for third parties, due to the operation or not and / or the use of the website and / or inability to provide services and / or services or information available through it. In addition, F+M FOS is not responsible for any damage or infection by viruses and / or other malware on the computer or other electronic media used by a user/visitor accessing this site, nor is it liable for damages related to inability of errors, omissions, interruptions, defects, delay of operation or broadcast or system line fall, etc.

 

4. Behavior and Obligations of users / visitors

Users / visitors are required to comply with all relevant Greek, European and International laws and regulations, including to laws on copyright protection, personal data protection, competition protection, etc. Also, users / visitors must make use of this site and the services provided through it in a manner consistent το Morality and these Terms.

Users / visitors accept that they will not use this site for sending by e-mail, transmission or publishing of content that:

  • is illegal, harmful, threatening, offensive, annoying, defamatory, vulgar, obscene, blasphemous,
  • violates others privacy,   
  • shows empathy or expresses racial, national or other discrimination,
  • may cause harm to minors in any way,
  • infringes intellectual or industrial property rights,
  • contains software viruses or any other codes, files, or programs designed to interrupt, damage, or destroy software or computer hardware.

Any user / visitor to this site is also obliged not to proceed in acts or omissions that may harm or disrupt its operation and third party's access to it or may jeopardize the provision of the services offered by F+M FOS through it. The use of the site in a way that is unlawful or in a manner inconsistent with these Terms establishes an obligation to indemnify F+M FOS for any positive or consequential damages suffered by such conduct. In addition, each user / visitor is required not to provide false information about him/her, not to impersonate any other person, send unwanted or group mail, or multiple copies of messages, and not collect information about others users / visitors of the site without their consent, including financial data and e-mail addresses. To the extent that it is possible to use this site on the wider web, this should be done under the terms of the Code of Conduct for Internet Users (Netiquette), while the use of practices contrary to this code is explicitly prohibited. The non-compliance of a user / visitor to this site with the applicable law and / or these Terms entitles F+M FOS to take the necessary measures and actions to deal with this behaviour. In such cases, F+M FOS is entitled, for example, to prohibit access to services provided through this site or to delete, edit or move messages, while respecting the principle of proportionality. Any costs or indemnity that F+M FOS may incur as a result of a user / visitor's breach of his / her obligations under these Terms shall be borne by that user / visitor who is liable to pay them to F+M FOS directly and without having to bring the latter to court.

 

5. Modification of the terms

F+M FOS reserves the right to modify or renew the terms and conditions of the exchange and undertakes to update this text for any change or addition to the terms.

 

6. Product Prices

All prices presented in our catalogues include the applicable taxes. These prices refer to the products manufactured by us and sold in our online shop and F+M FOS reserves the right to re-adjust them.

 

7. Purchasing Products

F+M FOS can serve customers around the world.

Orders can be staged:

  • Online at www.fmfos.com
  • By calling +30 210 9610400
  • Via e-mail at fos@fmfos.com  

Service Hours:

Monday - Wednesday - Saturday 10:30-16:00

Tuesday - Thursday - Friday 10:30-21:00

 

8. Payment of Products

Upon receipt of your order you are informed about availability and delivery time. The payment of the products is made by the means of signing in our e-shop or upon personal agreement.

 

9. Sending Products

The customer can pick up the ordered product from our premises. Our products are shipped exclusively with private transport companies both inside and outside Hellas. The shipping cost is borne solely by the buyer.

 

10. Return of Products

The products of our company are manufactured upon request by the customer according to his preferences and needs. Therefore, return is not possible since they satisfy the customer's preferences and needs. For any clarification or question regarding our products, it is advisable to contact the specialized personnel of F+M FOS.

 

11. Current Law

All transactions fulfilled through www.fmfos.com are governed by International and European Law governing e-commerce issues (Directive 2000/31/EC, PD 131/2003) as well as by the Law on Consumer Protection (Law 2251/1994) which regulates issues related to distance selling.

 

 

GDPR Data Protection Policy

This Privacy Policy covers all personal data of visitors / users collected during visiting and using of the services and the pages of the website www.fmfos.com. Also, this agreement covers the conditions for collecting, processing and managing the personal data of visitors / users from www.fmfos.com to any affiliated companies with it. This agreement does not in any way cover the relationship between visitors / users of www.fmfos.com and any services not subject to the control and / or ownership of F+M FOS. Taking into consideration the nature and volume of the Internet, under any circumstances, including the case of negligence, F+M FOS is not responsible for any form of damage to the visitor / user of the pages, services, choices and content of www.fmfos.com in which he/she uses on its own initiative and with the knowledge of the terms hereof.

Attention to every visitor / user: If he / she does not agree with the terms of protection of personal data here, he / she must not use the services of www.fmfos.com.

 

Collection and Use of Data

The user / visitor of this site may, if he wishes, request that he/she would be informed of new products available to F+M FOS, as well as any other offers, by the sending of promotional - informational messages via telephone, e-mail, or by mail. The user / visitor may also request for the interruption of such messages.

In detail:

F+M FOS may collect, store and process personal data of users / visitors of this site - only if the data are provided voluntarily by the persons - for the following purposes:

  • for the provision of services chosen by users / visitors through this website (eg. products' market, information on new products, participation in competitions, etc.).
  • for better service to users / visitors
  • to collect feedback from users / visitors about the products and services offered by F+M FOS and improve them on the basis of the information gathered
  • to inform users / visitors about the new products of  F+M FOS, always with their consent
  • to inform users / visitors about offers of  F+M FOS, always with their consent
  • for the advertising and promotion of F+M FOS products remotely, with the consent of the users / visitors
  • to improve the recognition of F+M FOS.

Personal data voluntarily provided by users / visitors of this site may be collected by F+M FOS in an Archive, stored and processed by the F+M FOS for the above purposes.

Data owner and responsible of the personal data gathered in the above manner and the file created for the above purposes will be F+M FOS at whose registered office the above file will be kept in safety. The editor of the above file is Mr. Fragiskos Bitros, who is always at users / visitors disposal by e-mail, by clicking the "contact" link (fos@fmfos.com) or by calling +30 210 9610400.

 

Provision and disclosure of Personal Data

F+M FOS commits not to sell, rent or in any way publish or / and disclose visitor personal data to any third party. F+M FOS may provide personal data to third parties and / or individuals only if:

  • It has the explicit consent of the users / visitors for the disclosure of their personal data
  • The provision of personal data to legal and / or natural persons working with F+M FOS is necessary for the implementation of customers' wishes and / or orders. Legal and natural persons working with F+M FOS have the right to process the personal data that users / visitors voluntarily provide only when it is strictly necessary for support (courier companies for the delivery of the ordered products, where the name, shipping address and contact phone number are given, so that the order can be delivered).

It is mandatory due to compliance with the relevant ordinances of the law and to the commanding authorities.

Use of Cookies

The website www.fmfos.com - like most websites - uses cookies, so that F+M FOS can access certain information whenever a user / visitor is browsing its online store. Without the cookies it would be impossible for F+M FOS to provide users / visitors of this site with important services such as order status, product storage in the basket etc. Cookies are alphanumeric files that are transferred to the users' / visitors' computer's hard disk of a website and are used to maintain the necessary statistics for the provision of services such as those mentioned above, as well as to determine the popular websites or for marketing purposes and the access of the user / visitor to the website he / she desires. Cookies do not pose risks to the user's / visitor's computer on the site. If the user / visitor does not wish to collect information through cookies, he can set up his browser on the internet to delete existing cookies on his hard drive and choose all new cookies either be automatically discarded or be asked whenever a cookie is going to be installed on the computer's hard drive in order to reject or accept it. However, users / visitors should be aware that choosing to disable cookies will make it more difficult or impossible to use some parts and services of the site.

 

Products purchases via Eshop

Customers can pay via e-shop for the products available on the "Products" page - prices include taxes of 24%. Upon completion of the transaction, a PDF file with either the receipt or the invoice of the products, according to Law 4093/12, is sent to the stated email. The invoice or receipt presents the date of order, the full details of the user / visitor (Name, Address and VAT – mandatory for businesses), the time of delivery and the details of the transaction. Product's payment covers the specific ordered products.

 

Applicable Law and Other Terms

The above Terms and Conditions of Use of www.fmfos.com, as well as any amendments thereto, are governed by and supplemented by Greek Law, European Union Law and the relevant International Treaties. Any provision of these terms becomes legally inapplicable, it shall automatically cease to be valid and shall be withdrawn from the present document, without undermining in any way the validity of the other terms. This is the overall agreement between F+M FOS and the user / visitor to its pages and services. No amendment to these terms will be taken into account and will not be a part of this agreement, unless it has been drafted in writing and has been incorporated into it.

 

Transitional Provisions

Failure by the holder to exercise any right or power to pay damages under the law does not in any case amount to a waiver of that right. These terms are governed and interpreted by Greek law, and the competent Greek courts will be responsible for resolving any dispute. The beneficiary, however, has the right to waive this provision and to apply or interpret these terms in accordance with the law of the country of the visitor and to subject any disputes and / or jurisdiction of its own country.

 

Contact info

For any questions or clarifications about our Terms of Use and Privacy Policy, please contact us at:

www.fmfos.com

Fragiskos Bitros & Mania Soumoulidou G.P.

Vouliagmenis Avenue 7

Glyfada 165 61

Tel. +30  210 9610400

 

Terms of Use